Skip to content

    Common Reasons for Exness Withdrawal Failures

    A failed withdrawal can be due any number of reasons, from the type of deposit not matching a particular withdrawal method to technical issues. The key to preventing them lies in recognizing these most common causes. There are certain reasons that a withdrawal may fail such inability from the account balance, or request less than minimum limit on withdraw amount, occur in system errors and also transactions being locked. Addressing these problems promptly is key to ensuring your funds are accessible when needed.

    Different deposit and withdrawal methods

    One major cause of withdrawal problems is that you have made the payment by using another Exness withdraw option first. To comply with anti-money laundering laws, Exness stipulates that the withdrawal must be processed by the same method for deposit. Your withdrawal via another method may simply be blocked.

    Due to changes in the service or restrictions imposed by payment provider, it is possible that your primary offer payment method may no longer be available for other withdrawals. In case of it not being possible select an alternative withdrawal method that abides by both Exness policies in addition to the rules set out by your payment provider.

    Withdrawal exceeds account balance

    A common mistake that leads to failed withdrawals is requesting an amount that exceeds the available balance in the trading account. This can happen when pending trades or fees reduce the balance below the requested amount. Always ensure that the account balance is sufficient to cover the withdrawal request to avoid any issues.

    Different deposit and withdrawal methods

    Withdrawals below the minimum limit

    Each payment method has a minimum Exness deposit and withdrawal amount that must be met. If your withdrawal request is below this limit, it will be automatically rejected. This limit is set to ensure the transaction is worth processing, considering the costs involved.

    To prevent this issue, always verify the minimum withdrawal requirement for the chosen payment method before initiating a transaction. If your withdrawal amount is too small, consider combining funds or using an alternative method that allows for smaller transactions.

    System errors

    System errors

    The withdrawal process gets disrupted due to system errors sometimes. These errors might occur due to temporary issues within the Exness platform, problems with the payment gateway, or even internet connectivity issues. When such an error occurs, the transaction may be delayed or blocked until the problem is resolved.

    System errors are sometimes only temporary and will be solved after a bit of time. If however you face the issue again, then it is advisable to go search for any live maintenance or even reach out Exness support. Several times, just waiting a few moments and retrying the transaction again works.

    In rare cases, system errors may be linked to scheduled maintenance or unexpected downtimes either on Exness’s platform or on the payment provider’s end. You should also be sure not to deposit during these times since withdrawals may temporarily freeze so keep up with new about it and make accordingly.

    Locked transactions on the account

    If transactions are blocked, it means that there are outstanding issues that need to be resolved before any further withdrawals can be processed. The account may not yet have completed a security check or Exness verification.

    If transactions get locked then it needs to be acted quickly. If the problem persists, you may have to contact Exness support.

    If you follow the necessary procedure and unlock your account, there should not be any other issue for withdrawing money. Be sure to abide by all Exness instructions so that the account does not fall into a bad state.

    Solutions for Resolving Withdrawal Problems

    Check Transaction History

    • Check Your Transactions At Exness Login Personal Area
    • See if there are some error codes or messages explaining the problem.

    Verify Payment Method

    • Make sure you use the same one to withdraw that you used for your last deposit.
    • If the original payment method is no longer an option, or try to choose another one according to Exness Terms and Conditions.

    Confirm Account Balance

    • Ensure there are enough funds in the account to cover both the withdrawal amount and any fees that may be imposed.

    Adjust Withdrawal Amount

    • Ensure that the withdrawal request surpasses any lower limits in place for this method of payment.
    • If it is a very small amount, then perhaps group smaller withdrawals into one.
    Solutions for Resolving Withdrawal Problems

    Retry After System Error

    • If however the above steps did not resolve customer would need to wait and try transaction again after few minutes of downtime.
    • If this method also does not work, use a different payment option.

    Resolve Locked Transactions

    • If transactions are getting locked because of the account verification or security check, then talk to Exness support.
    • Just follow any instructions you have to unlock the account and complete your withdrawal.

    Contact Exness Support

    • If you can’t solve the issue by following the above steps, please contact Exness support.
    • Provide details of the problem and any error codes to expedite the resolution process.

    FAQs

    How long does an Exness withdrawal take?

    E-wallets usually provide the fastest payouts, most in minutes. The bank transfer or card withdrawal are longer than deposits — from 1 to a maximum of up to 5 business days. Finally, as a precautionary measure, take note of the estimated processing time and into your account on Exness Personal Area to avoid any disappointment (this applies if during non-trading hours/weekend may longer than usual)

    What are the Exness withdrawal fees?

    Exness doesn’t charge you with any withdrawal fees. Anyhow, there may be additional fees charged by payment providers… or not.

    Can I withdraw to a different account than I deposited from?

    Withdrawals must be made to the same account or payment method that was used for the deposit. This policy is in place to comply with anti-money laundering regulations. If the original payment method is no longer available, contact Exness support for guidance on alternative withdrawal options.

    What to do if my Exness withdrawal is pending?

    If the withdrawal is pending for a long period of time, first open your transaction history to ensure that you see no error message or something. Verify that you have entered all of the transaction details properly, specifically the amount and payment options. Otherwise, it could be processing delays (especially during non-trading hours) or some other system glitch. If you contact Exness support, they will be able to look into the pending status for you and solve it as fast as possible.

    Rating:
    4.9/5
    Trading platform №1
    Trade on the leading MT4/MT5 platform at Exness.